Our goal is to provide the best possible customer service. We do this by applying our technical knowledge and project management skills to help our customers create comfortable, healthy, and energy-efficient homes.
Provide you with information that is clear and easy to understand
Provide competitive prices to make retrofitting your home as affordable as possible
Plan and organise your project so that disruption is kept to a minimum
Apply retrofitting and sustainable construction best practice
Operate a Health and Safety Policy that strives to eliminate ill health, accidents, and unnecessary losses.
Act in an honest and transparent manner
Respond to complaints in a considerate and professional manner
Listen to feedback and continually strive to improve our services
At every stage of the retrofit process our focus is on customer satisfaction.